Sansara Cloud LLP products and services has a 7-day full refund policy unless otherwise stated in the section below:Here is a detailed policies based on specific products that governs our refund policy.

Shared/Reseller Hosting

  • If any abuse/phishing/scam complaint has been made against the account due to which account has been suspended/terminated, there will be no refunds applicable in that case.
  • We have a no questions asked 7-day full refund policy in case you decide that our Shared/Reseller Hosting is not working out for you.
  • If your account is suspended/terminated due to non-compliance of Terms of Conditions or Web Hosting Service Agreement, the final decision will be made based on the type of non-compliance. By default, you should not expect a refund for the product/service unless a final decision is made by our management.

Virtual Private Servers

  • If any abuse/phishing/scam complaint has been made against the server due to which server has been suspended/terminated, there will be no refunds applicable in that case.
  • We have a no questions asked 7-day full refund policy in case you decide that our Virtual Private Servers is not working out for you.
  • If your server is suspended/terminated due to non-compliance of Terms of Conditions or Root Server Service Agreement, the final decision will be made based on the type of non-compliance. By default, you should not expect a refund for the product/service unless a final decision is made by our management.

Dedicated Servers

  • If any abuse/phishing/scam complaint has been made against the server due to which server has been suspended/terminated, there will be no refunds applicable in that case.
  • 7-day full refund policy is applicable in case there is a problem from our side or the server hardware has a problem or committed additional services like network have a problem.
  • If your server is suspended/terminated due to non-compliance of Terms of Conditions or Root Server Service Agreement, the final decision will be made based on the type of non-compliance. By default, you should not expect a refund for the product/service unless a final decision is made by our management.

Public Cloud

  • If any abuse/phishing/scam complaint has been made against the server due to which server has been suspended/terminated, there will be no refunds applicable in that case.
  • If you have chosen metric billing or hourly billing, there will be no refunds applicable as you will only be charged for the amount of time you have utilised your service.
  • If you have chosen monthly billing, there will be no questions asked 7-day full refund applicable.
  • If your server is suspended/terminated due to non-compliance of Terms of Conditions or Public Cloud Service Agreement, the final decision will be made based on the type of non-compliance. By default, you should not expect a refund for the product/service unless a final decision is made by our management.

Custom Solutions

  • There will be no refunds applicable in this case.
  • Custom Solutions refers to additional products/services which are provisioned on your demand specifically for your need.

Terms & Conditions

General – Scope of Application

The following Terms and Conditions apply to all business relationships between the Customer and Sansara Cloud LLP, also hereinafter referred to as “us/we”. These Terms and Conditions are an integral part of all contracts with the Customer. These Terms and Conditions also apply to future services and offers, even if the Customer does not separately agree upon them again.

The terms and conditions of our customers or third parties are not applicable and are not part of the contract, even if we do not separately object to their application in individual cases.

We expressly reserve the right to make changes to our Terms and Conditions, System Policies and prices by giving the Customer prior notification via their customer account or using the email address the Customer enters in their contact information.

The conditions and policies listed in the preamble apply in the order of precedence listed above.

Our employees and third parties commissioned by them are not authorized to make verbal agreements or to provide any verbal guarantees or commitments to the Customer.

Conclusion, Duration and Termination of the Contract

  • The contract is concluded when the Customer submits their order and we accept their order in accordance to the provisions of point 2.4 of these Terms and Conditions.
  • Our offers are subject to change and are non-binding. We reserve the right to make technical and other changes within the scope of what is reasonable.
  • The Customer declares that the data they provided on their customer account are correct and complete and shall notify us of any changes in this regard in writing within no more than 7 days. The Customer is required to provide evidence of the correctness of the data upon request.
  • The Customer enters into a binding contract by placing the order and by accepting these Terms and Conditions. We are entitled to accept or reject the contract in the Customer’s order within a period of 5 work days after we receive the order. By merely confirming that we have received the Customer’s order, we are not bound to accept their order and the contract it contains.
  • Contracts are concluded for an unlimited time period unless otherwise agreed.
  • The contract may be terminated by either party with 30 days’ notice to the end of the month, without specifying any reasons through Withdrawal Form. Differing periods of notice may apply to the Customers depending on the description of relevant services. Notice of termination may be given in text form by letter, fax, email or via the Customer’s account on our secure customer interface.
  • Furthermore, we reserve the right to terminate the contractual relationship without notice for good cause. Such good cause is deemed to exist, among other reasons, if the Customer fails to meet its payment obligations or violates other important customer obligations. A further important reason which may result in us locking or terminating the Customer’s services or account without notice is if the Customer uses content that impairs the regular operating behavior or the security of our infrastructure or our product, or violates of these Terms and Conditions.Furthermore, we reserve the right to terminate the contractual relationship without notice for good cause. Such good cause is deemed to exist, among other reasons, if the Customer fails to meet its payment obligations or violates other important customer obligations. A further important reason which may result in us locking or terminating the Customer’s services or account without notice is if the Customer uses content that impairs the regular operating behavior or the security of our infrastructure or our product, or violates of these Terms and Conditions.
  • If the Customer intends to transfer their contractual rights and obligations to a third party, then our consent is required for this purpose. The Customer must make their transfer request in writing. We are obligated to verify the legitimacy of the transferor and the identity of the third party.

Scope of Services

  • The scope of the contractual products/services is based on the product description that is valid at the time of the Customer’s order and the written agreements resulting from it. We reserve the right, after prior notice, to discontinue services we offer free of charge or to introduce fees for these services.
  • If the subject of the contractual relationship is the registration of domain names, we only are obligated to arrange the desired domain registration. We do not accept liability for or provide any warranty that the domain registration authorities will actually allocate the domain name that the Customer requests in their order. The Customer is only entitled to assume they will actually be allocated the domain name once we have confirmed the allocation. We have no influence on the domain allocation.
  • We undertake to make economically reasonable efforts to achieve an annual average network availability of 99.95%.
  • If the service includes the allocation of an IP address, we do not perform a blacklist check of this IP address and the Customer has no claim to a specific IP address. We reserve the right to change the Customer’s allocated IP address when necessary with prior written notice.
  • If we offer technical support services that go beyond the service description, then we invoice these separately.

Payment Conditions and Late Payments

  • We will invoice the Customer for any contractually binding services using the updated prices visible on our websites, plus the statutory value added tax. If the service is for shipped goods, the price includes postage and packaging from the specified storage location.
  • Depending on the contractual agreement, we process monthly, quarterly or annual invoices using the agreed means of payment. The Customer is obligated to comply with the terms and conditions of the payment service they use to pay their invoice.
  • If we permit the Customer to make a late payment, we maintain the right, even without a reminder, to charge interest for the late payment beginning on the due date.
  • The Customer is obligated to pay all fees and taxes incurred by using the service or by the third parties designated by the Customer. Billing is free of charge exclusively in electronic form. There are corresponding fees for postal delivery.
  • The Customer is obligated to comply with any applicable export and import control regulation, in particular the Indian regulations as well as all other relevant regulations.

Administrator Rights and Duties / Data Security

  • The Customer has full and sole administrator rights for all products and services provisioned. The Customer is responsible for managing and securing these products at their own expense and risk.
  • The Customer, by using our services, is obligated to set up and manage their servers in such a way that does not compromise the integrity and availability of the networks, servers and data of third parties. In particular, it is strictly forbidden to use the servers for (d)DOS attacks or to run open mail relays or other systems that are capable of performing these actions. If the Customer violates this agreement, we reserve the right – without prior notice – to lock the server and terminate the contract without notice.
  • For the managed server products and services, we grant the Customer only basic usage rights. We monitor these servers 24 hours a day for service disruptions and provide customer support free of charge for simple services. For more extensive services lasting 15 minutes or more, we charge a flat service fee that is subject to prior agreement with the Customer.
  • The Customer is obligated to use the services provided appropriately and to refrain from abusive and illegal actions.
  • The Customer is responsible for making regular backups (backup copies) of their data; the backups should be stored outside the server provided by us. If data is transmitted to us on the Customer’s servers, the Customer is obligated to make regular backup copies of the data. The customer is obligated to perform a complete data backup prior to any change they make on their own behalf or on the behalf of a third party. If there is nonetheless a loss of data, the Customer is obligated to transfer the relevant data files to us again free of charge or to restore the data themselves.

Use By Third Parties

  • The Customer is entitled to grant third parties a contractual term of use to any services the Customer orders from Sansara Cloud LLP or its brands. In this case, the Customer nevertheless remains the sole contractual partner. The Customer continues to be solely and fully liable for compliance with the contractual agreements between us and the Customer.
  • If the Customer transfers user rights to their Sansara Cloud LLP services to a third party, the Customer is obligated at the time of transfer to ensure that all legal and contractual provisions are followed. This is true for any changes that require the cooperation of the third party.
  • If the third party violates the contractual obligations or does not comply with the obligation to cooperate, if the data provided by the third party is incorrect or incomplete, or if other problems arise with the granting of user rights to third parties, the Customer assumes full liability for all resulting damages and, in addition, indemnifies us from all claims made against us by the third party or others.

Use Of the Services / Content

  • The Customer is obligated to check and comply with the legal provisions arising from the use of the contractually agreed services, in particular the IT Act 2000, India, as well as national and international industrial and intellectual property rights, personal rights, and the requirements of competition and data protection laws on their own. The Customer indemnifies us against all claims of third parties arising from infringements of these obligations.
  • The Customer is obligated not to publish any content that infringes on the rights of third parties or otherwise violates applicable law. This includes in particular, but is not limited to, pornographic or obscene material, extremist content or content that offends common decency, gambling, material that could seriously endanger the morals of children or young people or violate the rights of third parties (copyrights, name rights, trademark rights and data protection rights). This also includes the publication of defamatory content, insults or disparagement of persons or groups of persons.
  • The transmission of spam mail is prohibited. This includes in particular the sending of unauthorized, unsolicited advertising to third parties. When sending emails, it is also prohibited to provide false sender data or to disguise the identity of the sender in any other way. The operation of applications for mining cryptocurrencies remains prohibited. These include, but are not limited to, mining, farming and plotting of cryptocurrencies. We are entitled to lock the Customer’s access to their account in the event of non-compliance.
  • If we become aware of illegal activities, we are obligated under IT Act 2000 to request that the Customer immediately removes the offending content and we are entitled to lock the Customer’s access to their account.

Liability

  • The Customer uses Sansara Cloud LLPservices at their own risk. We are liable for indirect damages in the case of intent or gross negligence, but not for loss of profit. We are liable for culpable infringements that are not due to gross negligence or intent for the foreseeable damage typical for this type of contract, up to a maximum of 100 % of the price for the Customer’s monthly product rental.
  • If the Customer violates the content obligations mentioned in Section 7 of these Terms and Conditions, in particular regarding legal prohibitions and decency violations, the Customer is liable to us for compensation for all direct or indirect damages arising from this, including financial losses. Furthermore, the Customer is obligated to indemnify us against claims by third parties – irrespective of the legal basis – resulting from the Customer or their designated third parties. The indemnification obligation also includes all incurred legal defense costs.

Final Provisions and Serverability Clause

  • These Terms and Conditions and the contractual relationship between us and the Customer are governed by the laws of the Republic of India, excluding the UN Convention on Contracts for the International Sale of Goods and international private law.
  • The international and exclusive place of jurisdiction for all disputes arising from this contractual relationship is our registered office in Jaipur. We are, however, entitled in all cases to initiate legal proceedings at the Customer’s place of business. Superordinate statutory provisions, in particular, on exclusive jurisdiction, remain unaffected.
  • If any provision is or becomes invalid or unenforceable in whole or in part, this has no effect on the validity of the remaining provisions. The same applies if and to the extent that an omission be revealed in this contract. In place of the invalid or unenforceable provision, an appropriate provision will apply which, as far as legally possible, corresponds to the sense and purpose of the invalid or unenforceable provision or to the presumed intention of the parties, just as if they had considered this point.

Withdrawal Form

If you want to end the contact you have with us, kindly use one of the given methods below to submit the self declaration. Once submitted, one of our representatives will call your given number for confirmation on the request. An Email would also be sent to your registered email address 48 hours prior regarding the request. Once all the obligations and legal contracts come to an end, your products/services would be terminated after 7 days. Your personal data including your accounts linked, payment data will also be deleted after 30 days of the confirmation of this request. Do note that your personal data will still be shown in the existing invoices which will not be deleted.

Complete and return this form only if you wish to withdraw from the contract:

Name

First Name

Last Name

Email

Any Previous Order Number

Declaration

Submit

Or

Write a self-declaration with the following content and send it to:

  • Email: www.vyomcloud.com
  • Address: Sansara Cloud LLP, 1st floor, Eminent City Mall Bawa Tarana Road, Near Bus Stand, Sonipat, Haryana-131001

To
Sansara Cloud LLP
Sonipat
I/We Name hereby request Sansara Cloud LLP to end all my contracts for the provision of the products/services. I/We understand that upon proceeding of this request, all of my/our products/services will be terminated and my/our personal data would also be deleted except invoices issued to us.
Kind Regards,
Signature
Name of Consumer
Email of COnsumer
Date

Refund Policy

All Sansra Cloud LLP products and services has a 7-day full refund policy for new customer unless otherwise stated in the section below:

New Customer here implies customers/clients/end-users that have placed their first order. Refunds are not applicable for new orders by existing customers unless an exception is made by the administrative team.

Here is a detailed policies based on specific products that governs our refund policy:

Shared/Reseller Hosting:

  • If any abuse/phishing/scam complaint has been made against the account due to which account has been suspended/terminated, there will be no refunds applicable in that case.
  • We have a no questions asked 7-day full refund policy in case you decide that our Shared/Reseller Hosting is not working out for you.
  • If your account is suspended/terminated due to non-compliance of Terms of Conditions or Web Hosting Service Agreement, the final decision will be made based on the type of non-compliance. By default, you should not expect a refund for the product/service unless a final decision is made by our management.

Domains:

  • If any abuse/phishing/scam complaint has been made against the domain due to which domain has been suspended/terminated, there will be no refunds applicable in that case.
  • If the domain has not been registered by the time you have registered your refund request, a full refund is applicable except any third party specified fees like ICANN fees or gateway fees.
  • There are no refunds applicable in case the domain is already registered even if it is in suspended state.
  • There will be no refunds for domain renewal request or domain transfer request.

Virtual Private Servers:

  • If any abuse/phishing/scam complaint has been made against the server due to which server has been suspended/terminated, there will be no refunds applicable in that case.
  • If your server is suspended/terminated due to non-compliance of Terms of Conditions or Root Server Service Agreement, the final decision will be made based on the type of non-compliance. By default, you should not expect a refund for the product/service unless a final decision is made by our management.

Dedicated Servers:

  • If any abuse/phishing/scam complaint has been made against the server due to which server has been suspended/terminated, there will be no refunds applicable in that case.
  • A 7-day full refund policy is applicable in case there is a problem from our side or the server hardware has a problem or committed additional services like network have a problem.
  • If your server is suspended/terminated due to non-compliance of Terms of Conditions or Root Server Service Agreement, the final decision will be made based on the type of non-compliance. By default, you should not expect a refund for the product/service unless a final decision is made by our management.

Public Cloud:

  • If any abuse/phishing/scam complaint has been made against the server due to which server has been suspended/terminated, there will be no refunds applicable in that case.
  • If you have chosen metric billing or hourly billing, there will be no refunds applicable as you will only be charged for the amount of time you have utilised your service.
  • If your server is suspended/terminated due to non-compliance of Terms of Conditions or Public Cloud Service Agreement, the final decision will be made based on the type of non-compliance. By default, you should not expect a refund for the product/service unless a final decision is made by our management.

Custom Solutions:

  • There will be no refunds applicable in this case.
  • Custom Solutions refers to additional products/services which are provisioned on your demand specifically for your need.

Web Development:

  • A refund for the amount of work left will be applicable in case you decide to cancel your project in between.
  • If we have rejected the project after taking on the project, all full refund will be applicable.

Data Privacy

  • This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
  • We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

    • Interpretation

    The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


    Definitions

    For the purposes of this Privacy Policy:
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Noida, India
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Sansara cloud LLP, accessible from www.vyomcloud.com and its brands.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    • Types of Data Collected


  • Personal Data
    While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
    Email address
    First name and last name
    Phone number
    Address, State, Province, ZIP/Postal code, City
    Usage Data
    Usage Data
    Usage Data is collected automatically when using the Service.
  • Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
  • We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

    • Information from Third-Party Social Media Services


  • The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
    Google
    Fackbook
    Twitter
    Linkedin
  • If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
  • You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

    • Tracking Technologies and Cookies


  • We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

    Cookies or Browser Cookies : A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

    Flash Cookies : Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?”

    Web Beacons : Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
    Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser

    We use both Session and Persistent Cookies for the purposes set out below:

    Necessary / Essential Cookies

    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

    Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

    Functionality Cookies

    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

    For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

    Use of Your Personal Data

    The Company may use Personal Data for the following purposes:

    To provide and maintain our Service, including to monitor the usage of our Service.

    To manage Your Account : to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

    To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    To manage Your requests : To attend and manage Your requests to Us.

    For business transfers : We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

    For other purposes : We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

    We may share Your personal information in the following situations:

    With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

    For business transfers : We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

    With Affiliates : We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

    With business partners : We may share Your information with Our business partners to offer You certain products, services or promotions.

    With other users : when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

    With Your consent : We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

  • The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
  • The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

  • Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
  • Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
  • The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

  • Business Transactions If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • Law enforcementUnder certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
  • Other legal requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation
    • Protect and defend the rights or property of the Company
    • Prevent or investigate possible wrongdoing in connection with the Service
    • Protect the personal safety of Users of the Service or the public
    • Protect against legal liability

Security of Your Personal Data

  • The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Account Termination

  • Incase of termination customers is liable to migrate its data before termination.. company is not liable to provide any data after termination request date ticket

Changes to this Privacy Policy

  • We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
  • We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
  • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page

System Policies

Sansara Cloud LLP feels obliged to provide good service to all clients

Therefore we have defined some guidelines which protect you as the client and prohibit the misuse of our servers. In addition, we point out that our general terms and conditions are a part of every contract. If our general terms and conditions and the abovementioned guidelines are contravened, Sansara Cloud LLP and its partners has the right to suspend access to all of our products. Please select the relevant product category:

  • Domains
  • Web Hosting
  • Reseller Hosting
  • Virtual Private Servers
  • Dedicated Servers
  • Public Cloud
  • Web Development

Virtual / Dedicated Servers

The following activities are prohibited:

  • Operating applications that are used to mine crypto currencies
  • The scanning of foreign networks or foreign IP addresses
  • Manually changing the hardware address (MAC)
  • The use of fake source IPs

Additional Product / Services

Email Marketing Service(EMS)


To increase the security and reliability of the emails you send, attempt to send, we (or our third-party providers) may store and scan your EMS Email and your content included in EMS Email to protect you and EMS by preventing and blocking “spam” e-mails, viruses and spyware, and other harmful or unwanted items from being sent over EMS.


We may suspend or terminate your access to EMS, or block or decline to send or receive any EMS Email, if we determine that:

  • Our scan of EMS Email or Your Content included in EMS Email reveals abusive or low quality email (such as “spam”).
  • EMS Email bounces back to us or we receive abuse complaints (including complaints from third parties) in connection with your Email Marketing Campaign.
  • The source or ReturnPath email address you have provided us for “address bounces” or complaints is not successfully receiving email.

If your EMS Emails are blocked, delayed, or prevented from delivery by reasons outside of our control, your payment obligations continue.


None of Sansara Cloud LLP or its providers is the “sender” of EMS Email as defined under applicable laws

Contact Information

If you have any questions about these Terms, please contact us at:

VyomCloud
A-43, Sector 63
Noida, Uttar Pradesh 201301 India
info@VyomCloud.com
+91-120-4840004